Returns & Refund Policy

 

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be damaged.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards

  • Downloadable software products and other digital products

  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.

Digital Products

Due to the nature of digital products, digital products cannot be returned or refunded.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us via the contact form on the website.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES

We do not offer exchanges.

GIFTS

If the item was sent as a gift to you, please note that we will send a refund to the gift giver and they will find out about your return.

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.